Legal

Privacy Policy

Effective Date: January 1, 2025 | Last Updated: March 2025

Covenant Business Services ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit covenantbusinessservices.com or communicate with us.

1. Information We Collect

We may collect the following types of information:

Name, email address, and phone number submitted through our contact or opt-in forms
Business name and general inquiry details you provide voluntarily
Usage data such as browser type, IP address, and pages visited (via standard web analytics)

2. SMS / Text Message Consent

By checking the SMS opt-in box on our contact form, you expressly consent to receive text messages from Covenant Business Services. Your consent is never required as a condition of purchase or service.

We collect your mobile phone number and explicit SMS consent through a web form that includes a dedicated, unchecked checkbox. The checkbox reads:

"I agree to receive text messages from Covenant Business Services. Message & data rates may apply. Reply STOP to unsubscribe."

We use your phone number solely to send follow-up messages and appointment reminders related to your inquiry. We do not sell, rent, share, or transfer your SMS consent or phone number to any third party for marketing purposes.

To opt out at any time, reply STOP to any text message. For help, reply HELP or contact us at steve@covenantbusinessservices.com.

3. How We Use Your Information

To respond to your inquiries and provide requested services
To send appointment reminders and follow-up communications (with your consent)
To improve our website and services
To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

With service providers who assist in operating our website or business (bound by confidentiality agreements)
When required by law or to protect our legal rights

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at steve@covenantbusinessservices.com.

7. Cookies

Our website may use basic cookies to improve your browsing experience. You can disable cookies through your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Steve Souther
Covenant Business Services
steve@covenantbusinessservices.com
covenantbusinessservices.com